Our Staff

Rio World Travel

Rio World has skilled and well-trained multilingual Staff Team to ensure the provision of the best possible customer service and consultancy to its clients. The languages spoken by our staff include Arabic, English, French, and Swahili. They are thoroughly trained in our innovative technology and systems which are superior to what is available to the majority of travel agencies to serve our clients in the best way possible. For further improvement of our services, if necessary, we have access to our large network of partners/associates, contacts, and suppliers around the world.

A professional and qualified team

Our friendly, professional and competent Staff Members as “Travel Consultants” always do their best to ensure that all our company’s travel and tourism-related services are delivered on time and in full, covering every detail required for the client’s itinerary to complete satisfaction and/or even to exceed their expectations. Among others, our superior customer services include : –
Reservations
Reservation service from 8 am to 8 pm, 7 days a week
Offers
Continuous availability of attractive special offers and packages
Customers
Customer service is available 24/6 except Friday
Options
Multiple options and Flexibility at every level of our clients’ itineraries
Reports
Speedy reporting on related travel services.
Feedback
Customer feedback through emails, social media, and face-to-face
Solutions
Customized solutions to each client’s travel requirements
Rebooking
Identification of canceled Flights and prompt rebooking
Our Future

We do offer enough services to allow us to always be in demand by our Customers and Clients. The most important factor in developing future services/products is the market need. Our understanding of the needs of our target market segments shall be one of our competitive advantages. It is critical to our effort to develop the right new services. In the future, Rio World Travel intends to broaden its coverage by expanding into additional markets. One of the main services we aim in providing is to become a destination management company that brings alive the magnificence of traveling ex- perience. This will be done by co-coordinating the traveler’s entire experience from āight bookings, hotel reservations, tours, greeting and porter services, tour packages, and incentives. However, in doing so we will strive to ensure that it is compatible with the existing products and company personnel.

Rio World Travel Agency was established in June, 2018 by Mr. Osama Abdulhameed Ali who has been working in the Travel & Tourism field for more than 30 years.

Address Business
lran street , Opposite YKB bank Haddah Area Sana'a R.O.Y
Contact with us
+967 1 427 878
+967 777 427 878
Working time
Sat - Thu : 09.00am - 06.00pm
Holiday : Closed
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